Shady business?

[ffutures]

I am currently having problems with an item I bought on Ebay, where the listing was suspended by eBay within a few minutes of my purchase. This means that although I bought it on eBay, all visible records of the transaction disappeared from my account - it's still in my PayPal account, of course, and I'm down a tenner, but in order to claim the money back from eBay I've had to enter all the details from Paypal receipts etc., not from any record I can access on eBay. I suspect that a lot of people simply don't follow up in these circumstances, some because they forget about the transaction, others because they can't figure out the procedure without a transaction record actually showing in eBay.

Is doing this actually legal, or are eBay breaking the law?