Give me strength...

[ffutures]

The guy who bought the iMac G4 is now saying that the casing is discoloured - e.g. isn't in pristine condition, which was made abundantly clear in the listing - and implying that he'll leave bad feedback if I don't give him a partial refund to go away. I've pointed out that he got £25 off my original sale price and that I undercharged for postage, and told him that if he's unhappy he should return it for refund, but of course he doesn't want to do that.

Why are people on eBay such idiots?

Meanwhile Italian Calculator Guy finally got around to making a PayPal claim, with a total lack of supporting detail. I've said that if he didn't receive what I sent it needs to be investigated properly, gave PayPal photos etc. and a rundown on events in which I resisted the urge to say that Calculator Guy is trying it on, and left it with them to resolve how it is settled. Still waiting to hear back on that one after nearly two weeks, which hopefully means that PayPal are talking to the Italian post office and law enforcement. Watch this space...

Comments

[gonzo21.livejournal.com]

You really do seem to have a knack for finding the chancers. Maybe it's selling tech equipment that finds them.

[ffutures.livejournal.com]

It's only the third or fourth time it's happened, which considering I appear to have sold 322 items isn't that bad. I doubt this one will go anywhere - since I don't really care if he leaves bad feedback he doesn't really have much to threaten me with.

[bohemiancoast.livejournal.com]

If he leaves you bad feedback because of something that was clear in the listing eBay will remove it for you. Keep your email trail in case he says it's something different.

[ffutures.livejournal.com]

I don't delete ebay email. iMac guy seems to have gone quiet tonight, maybe he's realised he's wasting his time, and my mail from the Italian guy will be fascinating reading if anyone looks at it.

[bohemiancoast.livejournal.com]

One of the things that drives me up the wall about eBay is that the mobile apps make it incredibly easy to buy things without reading the description. I add photos of any defects for that reason, but it can be hard for people to realise that there's a description they should be reading, and it's not uncommon for defects to be very hard to photograph -- they need to be described.

[ffutures.livejournal.com]

I hadn't looked at the mobile app - I simply don't buy things that way - so I hadn't realised there was a problem. Thanks for the heads up.