More mobile woes

[ffutures]

Since I switched my phone and number I can't receive incoming calls - they're going to voicemail without the phone ringing. I think that this is a problem with my phone provider, Freedompop, rather than the phone. Their technical support is now more or less non-existent, it looks like there have been a couple of takeovers by other companies, so I'm looking at alternatives.

The company that stands out is a company called IDMobile, who offer a plan that's better and only slightly more expensive than Freedompop - 1GB data (currently 3GB but I think that's a temporary thing because of the epidemic) and unlimited calls and texts for £6 a month, or a 5GB service for £8 a month.

Anyone know anything about them? Any horror stories?

The other one I'm considering is BT - 1GB and unlimited calls and text for a fiver a month since I'm using their broadband. I've never used their mobile services, any weird problems?

Comments

[coth]

We've had both Virgin and EE plans cheaper than that, and good service from both companies. Don't know anything about either of the companies you mention.

[ffutures]

Thanks - not keen on Virgin for various reasons, but I'll take a look at EE.

[dormouse1953]

I'm pay as you go with Tesco, myself, and as I've hardly gone anywhere since March, I'm not using the phone much except connected to the home wi-fi. I've spent £30 on top ups since last December and last I checked, I had plenty of credit left.

Even though I've had it eight months, I still have problems remembering how to answer the phone on the rare occasions it does ring. Not helped by occasionally burying the phone under a pile of newspapers.

[ffutures]

Trouble is I use enough data on the go that I suspect pay as you go would get expensive. I don't make or receive many calls, which is why the trouble I'm having is a problem rather than a disaster.