BT Broadband?

[ffutures]

NTL (Virgin) are REALLY annoying me, I think I need to look at another ISP. Since I now can't get the cheap light usage phone service, I might as well consider BT. Does anyone here use BT, and if so what have your experiences been?

Comments

[the-magician.livejournal.com]

I only have experience with Telewest/VirginMedia ... so what have Virgin done now to really annoy you?

I was annoyed that my connection was down for four hours yesterday morning, and then down again for about five hours in the afternoon ... but that appears to have been an area wide outage, possibly due to the very heavy rains? And each time I phoned their customer service number, the list of affected postcodes kept getting shorter, so I assume they were fixing things ... but still it meant that five hours of time I was supposed to be "at work" yesterday, I had no internet connection (having sent off my 3G dongle to deborah_c)

I could have tried configuring my mobile for tethering, but decided to do other things instead.

[ffutures.livejournal.com]

Very poor speed, said they would give me a £15 rebate and didn't, said they would give me a new modem and haven't.

[the-magician.livejournal.com]

my speed does seem to vary a fair bit over the day ... at least according to my torrent download speed ...

I use speedtest.net and pingtest.net to check out my line speed and quality.

But I usually manage between ten and twenty megabits download (when I'm not being throttled) and six or seven hundred kilobits up.

Certainly recently, TV downloads have been zooming down :-)