ffutures: (Default)
[personal profile] ffutures
I am currently having problems with an item I bought on Ebay, where the listing was suspended by eBay within a few minutes of my purchase. This means that although I bought it on eBay, all visible records of the transaction disappeared from my account - it's still in my PayPal account, of course, and I'm down a tenner, but in order to claim the money back from eBay I've had to enter all the details from Paypal receipts etc., not from any record I can access on eBay. I suspect that a lot of people simply don't follow up in these circumstances, some because they forget about the transaction, others because they can't figure out the procedure without a transaction record actually showing in eBay.

Is doing this actually legal, or are eBay breaking the law?

Date: 2011-11-25 11:58 am (UTC)
From: [identity profile] maviscruet.livejournal.com
That sounds very very odd......

Wonder why it was suspended? That might matter a fair bit.

Date: 2011-11-25 01:41 pm (UTC)
From: [identity profile] gonzo21.livejournal.com
Curious, usually Ebay are falling over themselves to side with the buyer. Are you registering the problem with Ebay, or directly with Paypal themselves? Perhaps opening a dispute with paypal is the way forward?

Date: 2011-11-25 02:22 pm (UTC)
From: [identity profile] ffutures.livejournal.com
It looks like it was a hacked account or something, really not sure; I bought the goods in a hurry and realised afterwards that there was something odd, e.g. the money went overseas when it was supposed to be a UK vendor, and some of the other items the guy had listed were ridiculously cheap, e.g. 1TB music servers for £20. Basically sucker deals, and I fell for one that wasn't quite that blatant.

Date: 2011-11-25 02:23 pm (UTC)
From: [identity profile] ffutures.livejournal.com
Ebay - they've said I can escalate it in a few days, and I will do so.

Date: 2011-11-25 04:37 pm (UTC)
From: [identity profile] gonzo21.livejournal.com
There was something similiar on Amazon Marketplace the other day, somebodies account suddenly started selling huge numbers of very expensive boardgames (Arkham Horror, Battlestar, Chaos In The Old World, all sorts) for £1.50. Cue massive sales, but all of the money seemed to go overseas.

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